The Notarial Citizen Portal is an innovative digital tool that will allow both individuals and
companies to carry out various notarial procedures electronically, via video calls. This
eliminates the need to physically go to a notary’s office.
This portal is especially useful for companies and clients, as it simplifies processes such as the
signing of powers of attorney and apostilles, among others, without requiring the physical
presence of the client at the notary’s office. In addition, if the assistance of an interpreter is
required, the system allows video calls to be made to three people simultaneously, without
the interpreter having to be physically present.
Registration and access to the portal
To use the portal, prior registration is essential. Users must create an account by providing
their personal details. The requirements for individuals are to be of legal age and to have a
valid Spanish DNI or NIE.
In the case of legal persons (companies), registration must be carried out through the
corresponding notary’s office, presenting the company’s articles of association, the Deed of
Beneficial Ownership and the identification documents of the legal representative. These
original documents can be sent to the notary by post.
Once the registration is complete, there are three methods of accessing the portal:
1. Personal credentials: DNI/NIE and password.
2. Digital certificate.
3. Cl@ve PIN.
It is recommended to use the digital certificate, as it is the only method that has no limitations
for carrying out any type of procedure within the portal.
Procedures available through the portal
Through this platform, users can carry out various notarial procedures electronically, such as:
Requesting authorisation for mortgage loans.
Obtaining simple copies of public deeds.
Managing the incorporation of companies.
Processing wills.
Conducting videoconferences with the notary.
Managing the legalisation of signatures.
Requirements for video signing a public document
In order to be able to sign a public document electronically by videoconference, certain
technical requirements must be met:
1. A desktop or laptop computer with a webcam and microphone.
2. The digital certificate and the AUTOFIRMA programme must be installed on the device.
3. Before being able to sign a document electronically, the citizen must complete a
signature simulation and validate the digital certificate installed on their computer.
4. If the simulation is successful, the digital certificate will be valid for several months for
use on the portal.
5. The appointment for the videoconference will be scheduled by the notary, who will set
the exact date and time.
At MDG, we invite our clients to take advantage of this platform, as it greatly facilitates the
completion of notarial procedures, reducing waiting times and avoiding unnecessary travel.
Teresa Romero Navas